FAQ

FREQUENTLY ASKED QUESTIONS

Below are some frequently asked questions, if you can’t find the answer please contact us on our contact page, or use our live chat function.

WHERE IS MY ORDER?

You should receive a delivery tracking number from our couriers within 2/3 working days (NOT on stickers! Stickers take 3-6 weeks to be delivered as they are all shipped and packed by hand).

If you haven’t received a tracking number after 3 working days, please get in touch here.

IS THE PRODUCT I PURCHASE SUBJECT TO WARRANTY?

All products purchased from our website are subject to manufacturers original warranty. Please check manufacturer’s website and look for the WARRANTY page then follow the instructions to register your product for the eligible warranty.

STICKERS, PLEASE!

We’re stoked that you want XMKD stickers! Head over to the stickers page and fill in your details there to get some sent over to you.

SPONSORSHIP

Our athletes are some of the best in their region, and we take time to carefully consider the athletes we partner with. As a result, the unique personalities and styles of our athletes make up the most stacked team in the sport. If you want to be part of the XMKD team, let us know why you’ve got what it takes, what you can bring to the XMKD team, and what XMKD can do for you by using the contact form. We also recommend that you include recent contest results, video edits, magazine exposure, social media profiles, etc. and your favorite joke too.